From Hindi to Regional Dialects — RBI Ensures Every Customer is Heard:Pankaj Chaudhary
New Delhi, August 12(HS): Banking in India is set to become more customer-friendly and linguistically inclusive, with grievances addressed faster than ever before. Minister of State for Finance Pankaj Chaudhary informed the Rajya Sabha on Tuesday that the Reserve Bank of India (RBI) has mandated banks to ensure multilingual communication with customers and prompt resolution…